Website trust reports for care, health, and support providers

Find the public website gaps that make people hesitate before they enquire.

Care Site Check reviews care-sector websites for trust, clarity, privacy, accessibility, broken links, complaints pathways, and other public-facing issues that can quietly cost referrals.

Plain English Report

Screenshots, severity labels, and clear recommendations. Useful enough to act on without a 40-page consulting fog machine.

Public Website Only

Visible pages, forms, policies, service information, mobile usability, broken links, and trust signals.

Optional Fix Support

After the report, we can fix simple wording, page, link, PDF, and form issues for an extra fixed price.

Checks Available

Each check uses the same practical method, adjusted for the risks and expectations of that provider type.

NDIS Website Trust Check

Disability support providers, support coordinators, community access, in-home support, and allied health providers working around the NDIS.

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Aged Care Website Trust Check

Home care providers, aged care consultants, and care services that need families to understand the offer quickly.

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Allied Health Website Check

OT, physio, speech, dietetics, podiatry, and multidisciplinary clinics.

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Psychology and Counselling Website Check

Psychology, counselling, and mental health support websites where privacy, boundaries, and crisis wording matter.

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Childcare Website Trust Check

Early learning, childcare, and family day care websites that need parent confidence and clear enrolment pathways.

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Medical Clinic Website Hygiene Check

GP, dental, specialist, and local clinic websites with booking links, patient forms, fees, and old notices to keep clean.

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Charity and Community Website Trust Check

Small charities, community organisations, and donation pages where legitimacy and transparency affect action.

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Home Support Sole Trader Check

For independent support workers and small operators who need to look legitimate, clear, and contactable online.

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What We Review

Identity and Trust

  • Business identity
  • ABN/ACN or registration visibility
  • Team and practitioner credibility
  • Service area clarity

User Safety and Clarity

  • Complaints and feedback pathways
  • Privacy policy and form context
  • Fees, referrals, and eligibility wording
  • Plain-English service descriptions

Technical Hygiene

  • Broken links
  • Mobile usability
  • HTTPS and browser warnings
  • Stale pages, old notices, and dead PDFs

Pricing

Starter Check
AUD $149

One public website trust report, delivered within three business days.

Best for a quick, practical review.

Priority Check
AUD $249

Report plus a 30-minute walkthrough and prioritised fix list.

Best when you want decisions made quickly.

Monthly Monitor
AUD $49/mo

Recurring checks for broken links, missing key pages, stale content, and obvious public-site issues.

Best after the first report.

Want Us to Fix the Issues?

After a report, we can handle simple fixes for an additional fixed price: wording updates, service-area clarity, complaints and feedback sections, privacy notes above forms, broken link repairs, stale PDF cleanup, and basic page edits.

Typical Fix Pack: AUD $299–$799, depending on site access and scope.

We do not provide legal advice, clinical advice, penetration testing, or full compliance certification. If something needs a specialist, we will say so.

Good Fit

Small care, health, support, clinic, childcare, and community organisations that need a clearer, more trustworthy public website without starting a full rebuild.

Not a Fit

Organisations needing legal review, full audit preparation, policy writing from scratch, emergency compliance work, or security penetration testing.